Money Back Guarantee Policy

At DORVALENTHOS, your satisfaction is our top priority. We believe in the quality of our products and services, and we strive to ensure that our customers have a positive experience. If, for any reason, you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee as outlined below:

Eligibility

• Purchases must be made directly through dorvalenthos.com to be eligible for a refund.
• Items must be returned within 30 days of the original purchase date.
• The product must be in its original condition, unused, and in its original packaging.
• Proof of purchase is required to validate the refund.

Non-Refundable Items

• Gift cards
• Downloadable software products
• Used or damaged products (except if claimed under warranty)

Refund Process

To initiate a refund, please contact our Customer Service team at [email protected] with your order number and reason for the return. Our team will guide you through the process and provide a return authorization number.

Refund Approval

Once we receive your returned item, it will be inspected to confirm eligibility. We will notify you of the approval or rejection status of your refund via email within 7 business days of receiving the item.

Approved Refunds

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchange Policy

If you wish to exchange a product for a different variant, please initiate a return as outlined, and place a new order for the desired item on dorvalenthos.com.

Contact Us

If you have any questions or concerns about our Money Back Guarantee policy, please do not hesitate to contact our Customer Service team at [email protected] or call us at (555) 123-4567.

Thank you for choosing DORVALENTHOS. We value your trust and are committed to ensuring your satisfaction.